JUST-IN-TIME CONTENT
Create Interactive Answers to Questions on the Fly
When you work with customers on a regular basis, you're going to end up fielding questions on the fly. Some of those questions will lack readily available resources to answer them. Sure, you can explain the answer in person or send them an email, but will that stick? What you need is a better way to quickly provide answers that capture your customer's attention on the spot.
iorad enables your team to capture and share interactive tutorials in just seconds. This approach not only saves you time, but it improves your customer's ability to retain information. The tutorials you create over time will turn into a readily available library that your team can call on whenever they need to answer recurring questions in the future.
TLDR
- Create bite-sized tutorials that are self-paced.
- Breakdown large hard to teach concepts using interactive tutorials.
- Help your learners attain a sense of accomplishment faster.
Explore More Customer Training Use Cases
You’re on a roll, here’s some more use cases you can check out.
Mitigate One-Off Questions
Mitigate the one-off questions you get with interactive tutorials.
Decrease Live Training
Decrease the amount of live training sessions you have to host.
Better Knowledge Articles
Add interactive tutorials to traditional knowledge base articles.
Tutorials in your Academy
Embed interactive tutorials in an existing customer academy or LMS.
Learning Styles
Training content that adapts to different learning styles automatically.
White Glove Support
Build a personalized training experience for top-tier clients.
Change Management
Maintain the constant changes in your documentation and processes.
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