ONE-OFF QUESTIONS
Mitigating the Amount of One-Off Questions
If you're in a customer-facing role, you know that too many one-off questions can derail a conversation and prolong the amount of time you actually have to spend on a certain subject. Instead of dealing fielding them one by one, create some evergreen answers that learners can find on their own.
iorad enables you to quickly create and share interactive tutorials that learners can engage with on their own time. You can use them individually, or group them together in Libraries depending on your specific needs. No matter what option you choose, iorad tutorials can be shared everywhere, making it easier than ever for learners to find the answers they need.
TLDR
- Tutorials are evergreen learning objects.
- Tutorials are self-serve and teach learners to find answers on their own.
- Tutorials help you save more time.
Explore More Customer Training Use Cases
You’re on a roll, here’s some more use cases you can check out.
Just-in-Time Content
Training content you can create and deliver on the spot.
Decrease Live Training
Decrease the amount of live training sessions you have to host.
Better Knowledge Articles
Add interactive tutorials to traditional knowledge base articles.
Tutorials in your Academy
Embed interactive tutorials in an existing customer academy or LMS.
Learning Styles
Training content that adapts to different learning styles automatically.
White Glove Support
Build a personalized training experience for top-tier clients.
Change Management
Maintain the constant changes in your documentation and processes.
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