WHITE GLOVE SUPPORT
Creating a White Glove Customer Experience
When you're working with a larger client or someone who requires custom implementation, adding a personalized touch can make all the difference. One of the ways you can achieve this with iorad is by creating interactive tutorials that include custom text, voiceover, or video annotation that's unique to your customer.
You just capture the steps of a tutorial like you normally would, and then you can layer in custom content that speaks directly to your users as they go through it. We'll show you how.
TLDR
- Use iorad to create a personalized experience for your customers.
Explore More Customer Training Use Cases
You’re on a roll, here’s some more use cases you can check out.
Just-in-Time Content
Training content you can create and deliver on the spot.
Mitigate One-Off Questions
Mitigate the one-off questions you get with interactive tutorials.
Decrease Live Training
Decrease the amount of live training sessions you have to host.
Better Knowledge Articles
Add interactive tutorials to traditional knowledge base articles.
Tutorials in your Academy
Embed interactive tutorials in an existing customer academy or LMS.
Learning Styles
Training content that adapts to different learning styles automatically.
Change Management
Maintain the constant changes in your documentation and processes.
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